(4.3 / 5)13+ Ratings

Speechmatics Reviews

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Overall Rating

4.3
13 Reviews
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About Speechmatics

Speechmatics is a platform that offers AI Speech Technology and Speech-To-Text API. It combines accurate speech recognition with the latest AI and LLM technology, all with a single API. This technology powers transcription, translation, and understanding in 50 languages in real-time.

The platform provides everything needed to unlock the value of the human voice, build great products, and expand your global audience. It supports over half the world's population with its language coverage, helping businesses expand globally.

Speechmatics delivers unprecedented performance across a range of voices, stress tested in real-world, noisy environments, so you can always trust the outputs. It offers real-time transcription, translation, summarization, and more.

The platform prides itself on its accuracy, outperforming some of the biggest companies in the world across the languages it supports. Its inclusive ASR works regardless of the accent or dialect, even in challenging, noisy environments.

Speechmatics also offers a rich feature set that allows you to identify speakers, add your own unique vocabulary, deploy flexibly, and more. Integration is simple, with code samples and SDKs to get started. Low-latency (<1s) transcription has never been easier.

The platform is used by various companies to drive their live and batch captioning processes, and it consistently outperforms other vendors for word error rate, speaker segmentation, and punctuation.

In summary, Speechmatics is a powerful tool for anyone looking to leverage the power of speech recognition and AI technology. It offers a wide range of features and capabilities that make it a valuable asset for businesses of all sizes.

Speechmatics Pros & Cons

Pros of Speechmatics:

  • Accuracy: Recognized for its high accuracy in speech recognition.
  • Ease of Integration: Known for its simplicity and ease of integration.
  • Speed: Provides fast transcription services.
  • Customer Support: Offers optimal personal support and quick response from their support team.
  • Language-Building Framework: Enables users to learn new languages swiftly.

Cons of Speechmatics:

  • Geographical Limitations: Absence of servers in certain regions, like China, can lead to transmission delays.
  • Notification System: Users have reported that the software does not notify them when the transcription is completed.
  • Output File Format: Some users found the output file format (PDF document) to be a limitation.
  • Cost: Some users have found it to be expensive.

These pros and cons provide a balanced view of Speechmatics, helping potential users make an informed decision. It's always recommended to try the service and see if it fits the specific needs and requirements.

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Speechmatics Customer Reviews (13)

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Alfredo Lavalley
Alfredo Lavalley
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Jun 18, 2024
Fabrice Daoust
Fabrice Daoust
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Jun 18, 2024
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Nour De Waard
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Jun 16, 2024
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Jun 16, 2024
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Sabine Diederich
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Jun 15, 2024
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James Keeley
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Jun 14, 2024
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Miguel Cardoso
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Jun 14, 2024
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Jun 14, 2024

Speechmatics Customer’s Q&A

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Speechmatics Features and Benefits

Speechmatics offers a comprehensive range of features and benefits:

Key Features:

  • Accurate Speech Recognition: Recognized as one of the most accurate on the market.
  • Language Support: Supports 50 languages with vast accent and dialect coverage.
  • Deployment Options: Offers both cloud-based and on-premises deployment options for data security.
  • Real-Time Transcription: Provides real-time transcription with low latency and high accuracy.
  • Real-Time Translation: Supports real-time translation with 69 language pairs.
  • Speech Understanding: Includes features such as Summarization, Sentiment Analysis, and Topic Detection.
  • Custom Dictionary: Boosts accuracy for proper nouns, acronyms, or industry-specific terms by providing a list of custom words.
  • Speaker & Channel Diarization: Tracks who said what and when with speaker labeling for each word.
  • Numeral Formatting: Identifies and correctly formats numbers, dates, and currencies automatically to improve transcript readability and enable effective post-processing.
  • Profanity & Disfluency Detection: Aids comprehensibility and compliance by detecting and optionally removing words that are considered profanities or hesitations.
  • File Formats: Supports all major audio and video formats along with automatic sample rate detection.

Benefits:

  • Accuracy: Delivers high accuracy even with unique words and phrases.
  • Compliance: Helps meet compliance requirements with features like profanity and disfluency detection.
  • Flexibility: Offers versatile hosting choices, ranging from cloud solutions to on-premises and on-device implementations.
  • Global Reach: With support for 48 languages, it caters to a global audience with unparalleled accuracy.
  • Insights: Provides content interpretation and emotional insight, gleaning meaningful insights and sentiments from audio and video materials.

These features and benefits make Speechmatics a powerful tool for leveraging the power of speech recognition and AI technology. It's used in various applications including Contact Center as a Service, Customer Experience and Analytics, Compliance and eDiscovery, Subtitling and Closed Captioning, Digital Asset Management, Media and Comms Monitoring, Web Conferencing Transcription, Automotive Command and Control, and Education and eLearning.

Speechmatics Pricing

Speechmatics offers a variety of pricing options to cater to different needs:

  • Free Plan: Offers 8 hours free per month (4hr batch + 4hr real-time free).
  • Pay As You Grow: For businesses looking to test and scale their ASR requirements from $0.30 an hour. It includes 8 hours free per month (4hr batch + 4hr real-time free). The PAYG pricing is as follows:
    • Batch transcription (Pre-recorded): $0.30/hr for Lite Mode Standard accuracy, $0.80/hr for Standard accuracy, and $1.04/hr for Enhanced accuracy.
    • Real-time transcription (Live stream): $1.04/hr for Standard accuracy and $1.35/hr for Enhanced accuracy.
    • Speech Capability Bolt Ons: $0.65/hr for Translation, $0.18/hr for Summaries, $0.40/hr for Chapters, $0.12/hr for Sentiment, and $0.20/hr for Topics.
  • Enterprise: For businesses with custom integrations, SLAs or large volumes. Volume savings are available. For detailed pricing, it's recommended to contact Speechmatics directly.

These pricing options make Speechmatics a flexible and cost-effective solution for businesses of all sizes looking to leverage the power of speech recognition and AI technology. It's important to note that pricing may vary based on the specific needs and requirements of the business. Therefore, it's always a good idea to reach out to Speechmatics for the most accurate and up-to-date pricing information.

Payment Method

Speechmatics offers a variety of payment methods:

  • Billing Cycle: Billing occurs on the 1st of each month for the previous month's usage. Users then have 15 days to pay.
  • Payment Method: Users can add their credit card details in the "manage billing" section of the portal to increase their usage.
  • License Options: For the Speechmatics Virtual Appliance, there are two licensing options: an online cloud-based licensing mechanism, and offline licensing. The online license requires that the Appliance must be connected to the Internet in order to activate the license, and then while running will need connection to the external Internet via Port 80.

These payment methods make Speechmatics a flexible solution for businesses of all sizes looking to leverage the power of speech recognition and AI technology. It's always recommended to reach out to Speechmatics for the most accurate and up-to-date payment information.

Speechmatics FAQs

FAQ

Speechmatics Alternatives

Here are the top 10 alternatives to Speechmatics:

  1. KRISP
  2. Descript
  3. Fathom
  4. Simplified
  5. Murf.ai
  6. Riverside.fm
  7. Animaker
  8. fireflies.ai
  9. Meetgeek.ai
  10. Amazon Transcribe

These alternatives offer similar features and may be worth exploring for different use-cases. They can be found in Voice Recognition Software but may also be in Conversation Intelligence Software or Video Editing Software. Enjoy exploring these alternatives!

FAQ

How To Open A Speechmatics Account?

To open an account on Speechmatics, follow these steps:

  1. Visit the Speechmatics Portal.
  2. Complete the form provided.
  3. Create a password from the confirmation email received.

After creating an account, users gain access to a full feature-set, including all 34 languages, management of APIs, security, usage, and billing, cloud deployment, documentation, quick-start video guides, code examples, and learning resources.

For real-time transcription, users can create an account and use the Real-Time Demo in the browser. The Speechmatics Real-Time SaaS WebSocket API can transcribe voice in real-time by speaking into the microphone.

For API key management, navigate to the manage access page in the Speechmatics Portal, enter a name for the API key, and store the API key somewhere safe.

Remember, the process of integration with Speechmatics' API is straightforward, and users can start using Speechmatics in production very quickly. Enjoy exploring the world of speech-to-text transcription with Speechmatics!

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